Privacy policy

The website and its content is owned by FELOPATEER PALACE (“company”, “we”, or “us”). The term “you” refers to the user or viewer of  www.felopateerpalace.com (“website”).

This Privacy Policy describes how we collect, use, process and distribute your information, including Personal Data (as defined below) used to access this Website. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through our Sites shall be limited to the purposes under this Privacy Policy and our Terms of Service to customers.

Please read this Privacy Policy carefully. We reserve the right to change this Privacy Policy on the website at any time without notice. In the event of a material change, we will let you know via email or a prominent notice on our website.

Use of any personal information or contribution that you provide to us, or which is collected by us on or through our website or its content is governed by this Privacy Policy. By using our website or its content, you consent to this Privacy Policy, whether or not you have read it.

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in a fully resalable condition. Returns should be made within a resalable time (7 days) and in original, undamaged packaging. If we find that the product has not been returned us in fully resalable condition, we reserve the right to refuse a refund on the item If you are returning an item because of an error on our part or because it is damaged or defective, we will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us.

We collect personal information to enhance your user experience when utilizing our Website or content. We will only collect the minimum amount of information necessary for us to fulfill our obligation to you. We may collect:

– A name and an email address if you complete our contact form with a question or comment. This information will be manually entered by you into a form on our website.

– Contact information, such as name, email address, postal address, phone number

– Information may be collected from you if you interact with us on social media sites, such as Facebook, Instagram, and Pinterest

– Device and browser information including location information, IP addresses, cookie identifiers.

– Hashed identifiers derived from email addresses for the purposes of cross-device tracking for targeted advertising

– End-user website activity

If you disclose any personal information relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

Please note that the information above (“Personal Data”) is given to us voluntarily, and by providing this information you are giving consent for us to use, collect and process this personal data. If you wish to opt-out or request that we delete your personal data, please send us an email.

If you choose not to provide us with certain personal data, you may not be able to participate in certain aspects of our website or content.

Anonymous Data Collection and Use

We may use your IP address to help identify which areas of the website are most heavily used. Your IP address is the number assigned to computers connected to the internet and is helpful to us for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.

We aim to keep the personal data that you share with us confidential. Please note that we may disclose such information if required to do so by law or in the good-faith belief that:

(1) such action is necessary to protect and defend our rights or property or those of our users or licensees,

(2) to act as immediately necessary in order to protect the personal safety or rights of our users or the public, or

(3) to investigate or respond to any real or perceived violation of this Privacy Policy or of our Disclaimer, Terms and Conditions, or any other terms of use or agreement with us.